‘Good Morning Everyone, the Next Stop will be Cockfosters!’ Gender-Neutral Customer Service Announcements Replaces Tube Announcement

‘Good Morning Everyone, the Next Stop will be Cockfosters!’ Gender-Neutral Customer Service Announcements Replaces Tube Announcement

Passengers on the London Tube will no longer hear “ladies and gentleman” when the train conductor or pre-recorded announcements are made—as the city goes further to be more inclusive. The London Underground staff were told to simple say “good morning everyone” to make sure that a ll passengers feel “welcome” when using public transit.

“We want everyone to feel welcome on our transport network,” said Mark Evers, director of customer strategy at TfL.

“We have reviewed the language that we use in announcements and elsewhere and will make sure that it is fully inclusive, reflecting the great diversity of London.”

Transport for London said the prerecorded message changes will occur in the next few months.

'Ladies and gentlemen' no longer used on Tube

The phrase 'ladies and gentlemen' will no longer be used in London Underground announcements, as bosses look to make the service more gender-neutral. Read more: http://bit.ly/2uS3KbH

Posted by ITV News on Wednesday, July 12, 2017

 

 

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