Marriott says that hackers have potentially exposed the private information of over 500 million guests. The hotel chain announced the massive breach just today and said that it only impacts those who stayed in Starwood Hotels, which includes St. Regis, Westin, Sheraton, and W Hotels.
The most unnerving part of the revelation is that the company said hackers have had “unauthorized access” to the reservation system since 2014, and they knew last week (without telling consumers). Hackers were able to access a 327 million people’s names, passport numbers, DOB, arrival and departures, but not everyone’s credit card information those were only “potentially compromised” with the remaining hundreds of millions’ basic info only leaking.
“We fell short of what our guests deserve and what we expect of ourselves. We are doing everything we can to support our guests, and using lessons learned to be better moving forward,” said CEO Arne Sorenson.
Marriott has also set up a landing page for more information on the hacking and will be giving free Web Watcher subscriptions for its guests.