United Healthcare Relents, Removes Prior Authorization for PrEP After Outcry for LGBT Community

Last week we were shocked to find out that United Healthcare had turned down a patient from a PrEP prescription because he was gay, and we were even more shocked when United Healthcare’s un-apology statement to Passport didn’t make the situation right.

United Healthcare has since reached out to confirm to us that they will allow their members to receive Truvada (PrEP) prescriptions.


We apologize for the insensitive language appearing in the letter and regret any difficulty it caused. We have corrected our letters, removed the prior authorization requirement for Truvada and members can fill their prescription at the network pharmacy of their choice.

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